Research & Learning Services

The Department of Research & Learning Services administers the reference and instruction services of Cornell's Olin and Uris libraries and primarily serves the College of Arts and Sciences. The department includes the Maps & Geospatial Department and is home to many of the subject selectors who build the Olin and Uris collections. All department members are active in outreach to various groups of library constituents. The Department of Research & Learning Services in Olin and Uris libraries is a unit of Cornell University Library's Research and Learning Services, which comprises seventeen unit libraries. Along with its core role in Olin and Uris libraries, the Department of Research & Learning Services also provides support for collection development, reference, instruction, and outreach activities throughout the Cornell University Library system.

Our Mission and Values

Research and Learning Services Staff

Susette Newberry, Department Head

Susette is Head of the Department of Research & Learning Services, Art Librarian, and the Library's grants officer for the humanities and social sciences. She provides reference and instruction in the humanities and social sciences in Olin and Uris Libraries, coordinates the Olin and Uris Libraries workshops program, and teaches Writing 2100: Delve Deeper: Research Methods in the Humanities, Arts and Social Sciences.

Telephone: 255-3927; E-mail:

Ada Albright, Adminstrative Manager

Ada provides administrative support to RLS.

Telephone: 255-3525; E-mail:


Eliza Bettinger, Digital Humanities Librarian

Eliza coordinates reference, consulting, and instruction for digital approaches to scholarship across disciplines. She is Olin’s central point of contact for assistance with research activities such as text analysis, data visualization, geospatial analysis and mapping, image analysis, creation of interactive environments, and many more existing and emerging digital methods. She aims to build community and collaboration among Cornell students, scholars, librarians, and staff who are exploring the boundaries of digital research, learning, and teaching.

Telephone: 255-4042;


Howard Brentlinger, Maps Assistant, Map and Geospatial Information Collection

Howard does the preliminary cataloging for backlogged and newly acquired maps, assists patrons in finding maps, and provides administrative support for the Map and Media Collections.  

Telephone: 255-7557; E-mail:

Peter Campbell, Reference Assistant

At the Olin Reference desk, Peter has been helping members of the Cornell community and visitors to the library with their general questions and research needs since 1991

Telephone: 254-7481; E-mail:

Hannah Chapman, Reference Assistant 

Hannah provides informational assistance and research support for patrons at the Reference Desk. She also assists in supervising the Public Services Support Assistants in Olin Library.

Telephone: 254-7481; E-mail:

Virginia Cole, Reference and Digital Services Librarian and Selector

In addition to coordinating and implementing digital services for Olin and Uris reference, Virginia provides reference and instruction in a variety of humanities and social science disciplines. Her specialties include history and medieval studies, and citation management. Virginia is also the selector for classics, medieval studies, archaeology, and British and Commonwealth history.

Telephone: 255-5359; E-mail:

Tony Cosgrave, Instruction Coordinator

Tony oversees the Research & Learning Services instruction program and teaches many workshops, course-related classes, and credit-bearing library classes. He has been a reference librarian at Cornell since 1989. His selection responsibilities include Psychology and Higher Education.

Telephone: 255-7148; E-mail:

Michael Engle, Reference and Instruction Librarian; Reference and News Selector

Michael works with students and faculty at the reference desk, on chat reference, and via e-mail. He teaches  research classes, selects and manages the reference collections in Olin and Uris Libraries, and is the coordinator of the Electronic Text Center in Olin Library. Michael also selects online and print Anglo-American news resources. 

Telephone: 255-1884; E-mail:

Lance Heidig, Outreach and Learning Services Librarian

Lance works in both Research & Learning Services and the Division of Rare and Manuscript Collections. He teaches integrated information literacy sessions and active learning research instruction. He is presently a member of the CUL Information Literacy Task Force, the Library Forum Steering Committee, and the Library’s Sesquicentennial Committee. He selects Children’s Literature for Olin Library.

Telephone: 255-2954; E-mail:

Sarah How, Reference and Collection Development Librarian

Sarah selects for European social sciences and Italian and French language, literature & history. She also provides reference and instruction services in the humanities and social sciences, and serves as liaison to the Cornell Institute for European Studies. She has a particular commitment to interdisciplinary digital resources and Western European studies. 



Lara Kelingos, Reference Assistant

Lara provides informational assistance and research support for patrons at the Reference Desk

Telephone: 254-7481;


Rob Kotaska, Reference Specialist

Rob provides informational assistance and research support for patrons at the Reference Desk during the evening and weekend hours.  He also supports the departments outreach efforts.

Telephone: 255-4292;

Boris Michev, Maps and Geospatial Information Librarian

Boris leads the Maps and Media Department of Research & Learning Services. He strives to introduce GIS to audiences typically unfamiliar with the possibilities in their areas. His selection responsibilities include Cartography, Geography, and Urban Studies. 

Telephone:255-9566 ; E-mail:


Maureen Morris, Reference and Digital Services Librarian, Liaison Services Lead

Maureen’s specialities are web design and digital services. She also provides reference and instruction in a variety of humanities and social science disciplines. Maureen is the anthropology and Native American history selector.

Telephone: 255-7455; E-mail:

Fred Muratori, Reference and Instruction Librarian; Selection Lead

A reference librarian in Olin since 1981, Fred is also the Bibliographer for Anglo-American and comparative literature and film, theater, and drama; Commonwealth literature and film; folklore; and Irish literature. His selection responsibilities reflect his academic background and interest in literature. He is a widely published poet and critic.

Telephone: 255-6662; E-mail:


Devin Sanera, Instructional Technology Coordinator

Devin provides reference services and assists in supervising the Public Services Support Assistants in Olin Library. He manages the CL3 and B05 facilities in Uris Library, the Olin 106G classroom, and the equipment circulated from Uris Library. He also manages the computers in the Electronic Text Center, the plotter in Olin Library, and the Net-Printers in Olin and Uris Libraries.

Telephone: 254-2999; E-mail:

Nancy Skipper, Reference Services Coordinator

In addition to coordinating reference services in Olin Library, Nancy organizes the reference staff training program. She is also the liaison with the Sociology Department and has collection development responsibilities in Olin Library for sociology and several related areas, including social history, social classes,social psychology, races, social reform, socialism, and criminology. 

Telephone: 255-5176; E-mail:


Patrick J. Stevens, Bibliographer

Patrick is Curator of the Fiske Icelandic Collection and Selector for Old Norse-Icelandic Studies, Jewish Studies, Northern European Studies (Scandinavia, the Netherlands) and Religious Studies. He is also Managing Editor of the Islandica series and library liaison for the Jewish Studies Program. He is a member of both the Division of Rare and Manuscript Collections and the Department of Research and Learning Services.

Telephone: 255-6462; E-mail:

Lynn Thitchener, Reference/Instruction Librarian

Lynn selects for Government (American Government, Comparative Government, International Relations and Political Theory), provides reference assistance and instruction in the humanities and social sciences, and  serves as the Government Documents Coordinator.

Telephone: 255-4985; E-mail: