Can I mail my books back from out of town?
If you have left campus and need to return library materials, please use the address below. We recommend you insure your package for $100 per item. Please be sure your name and contact information are included with the returned materials.
Library Public Services Office
116 Olin Library
161 Ho Plaza
Ithaca, NY 14853
What is a Hold or Recall request?
A Hold places a request for an item that is currently checked out; you will be notified when the book is returned by the borrower. A Recall request also places a request for you, but generates a notice to the borrower to return the book within 9 – 14 days.
What is a Library-to-Library delivery request?
This is a request to page a book from the stacks of one library and have it delivered it to another campus library of your choice. Turnaround time is usually 2 days.
What is the Borrow Direct service and how can I use it?
Borrow Direct is a service that allows you to borrow books for up to 12 weeks from the combined collections of eleven partner universities (over 50 million volumes). Turnaround time is usually 4 days, and is often quicker than placing a recall.
How can I appeal a fine?
If you believe you were fined in error or that your fines should be waived due to special circumstances, please fill out an appeal form. The library will reply within a week of receiving your appeal.
How can I pay a fine?
Cash, check or credit card payments are accepted at the Library Public Services Office (email@example.com; (607) 255-5069) and at Mann Library (firstname.lastname@example.org; (607) 255-3296). Cash or check payments are accepted at most other library circulation desks, but please contact them directly for details.
To Mail in payments by check:
- please make checks payable to “Cornell University”
- include your ID number on the check and note what bills you are paying
- include your contact information (name, phone number or email address)
- mail to:
Library Public Services Office
116 Olin Library
161 Ho Plaza
Ithaca, NY 14853
Where am I allowed to eat in the library?
“If it is neat, you can eat.”
Covered beverages and small, contained snacks and sandwiches are permitted throughout the library except in the following locations:
- Current Periodical Room
- Olin 501 Graduate Reading Room; Olin 604 & 605
- A.D. White Library
- Kinkeldey Room
- Kroch Library
Open plates of food as well as messy, noisy or aromatic foods are permitted in the Amit Bhatia Libe Café, Olin Staff Lounge and Uris Tower Lounge.
All areas should be as clean as, or cleaner than, they were before study or use. Trash and recyclables are to be placed in the appropriate containers, and spills should be wiped up.
Can I film or take photographs in the library?
Personal photos are generally permitted, so long as they are not disruptive and respect the space and privacy of those using the library for research. For all photo and film shoots (e.g. student projects, wedding or engagement photos), specific permission from Library Administration is required in advance. If library staff have not been notified, you will be asked to provide evidence of permission to photograph or film. For more information, see Use of Olin & Uris Library Public Spaces.
What are the numbers over the Olin circulation desk?
These are paging numbers. When Olin was a closed stack library, books had to be requested through a paging system. Each request would receive a number; the number corresponding to the requested item would light up when the request was filled. The system is no longer in use, but the numbers remain.
Do I need to show my ID to go into the stacks?
No. However, all users of university buildings and facilities are required to show identification if requested by a university official.
Where is Kroch Library?
Kroch Library is physically part of Olin Library; there is no separate entrance from the outside. Upon entering Olin, walk straight along “tiger alley” (the long passageway with striped flooring) to reach Kroch, which houses our Asian materials.
Where are group study rooms located?
In Olin Library, room 302 is a reservable group study room, and conference rooms 403 and 404 are also available for group study. In Uris, group study is encouraged in the Austen Room and Tower Lounge, and there are also three reservable group study rooms located in the Cocktail Lounge. For more information about Olin & Uris study areas, see Spaces in Olin & Uris Libraries.
How do I get an assigned carrel or locker at Olin or Uris Library?
Olin Carrels are available to registered graduate students; Uris carrels are available to undergraduate students writing their Honors thesis; lockers are generally available to all registered students. See Carrels & Lockers for additional information and policies or to make a request.
How do I print in the library? Can I print without a Cornell ID? Can I get refunded for a bad print job?
The libraries are equipped with CU Print printers. At this time, only registered students are able to print with CU print, there is no guest printing available. Please refer to the CU Print website for more information on printing, including refund requests.
Do you have Mac computers?
All public workstations in Olin and Uris libraries are PCs. Olin, Uris, and Mann libraries have Mac laptops for loan.
Can I borrow a phone charger or a laptop charger?
iPhone and Android chargers, as well as Dell and Mac laptop chargers and many other computer peripherals are available for loan. All equipment may be checked out at the Olin and Uris circulation desks.
Do you have scanners and/or photocopiers?
There are several scanners and photocopiers in Olin and Uris Libraries. See the Scanners & Photocopiers page for more information.
Where can I print a poster, make a transparency, etc?
Besides laptops, what equipment do you have for loan?
We have DSLR and other digital cameras, camcorders, tripods, digital projectors and screens, audio recording equipment, and slide projectors available on a first come, first serve basis. There are also a number of peripherals and calculators available for short-term loan, including phone chargers, laptop chargers. and headphones. All equipment may be checked out at the Olin and Uris circulation desks.
How do I report a problem with a wireless connection?
Please contact CIT for assistance with Eduroam, Cornell University’s wi-fi network service. Wi-fi connections throughout the Library can fluctuate momentarily for a wide variety of reasons. If you experience a persistent inability to connect to the wireless network in a single location in Olin or Uris Library, please visit our Wi-Fi troubleshooting form to provide the details needed to diagnose potential problems.
I live in the area, and/or I am an alumnus/alumna of Cornell. Can I check out books?
Yes, patrons not actively affiliated with Cornell may apply for a guest borrower library card. Any person may visit the libraries and use materials, databases and resources on-site with or without a library account. For more information about guest borrowing and library privileges please contact the Library Public Services Office at email@example.com.
Can Ithaca College students check out books?
Students of local area colleges are not eligible to check out books as guest borrowers, but may borrow from Cornell by placing an interlibrary loan request through their college library.
How do I change my mailing address?
Go to WhoIAm and follow the instructions under “edit information.”
How do I renew my books?